Failed to acquire payload: NetFx46Web .... error: 0x80070002

[wixbot]

Attempting to include .NET 4.6 in the installation causes installation to fail for unknown reason.

---> Works

---> Doesn't work

Originally opened by owenorsini

[wixbot]

Please upload the Burn log showing the error and paste the link here.

[wixbot]

Thanks! Ive uploaded the log file here: [https://workbench.grabcad.com/workbench/projects/gcjAOWlOw-CpLFWbH8f2ADn96HpJRAwwcIUzuq7-P9Mw-1#/space/gcm24wEeVMjCk7PByMWVuZ3GUiJxAqMYjZ2ji-PwoaCchA]

Below is a snippet of the error from the log

[114C:0DDC][2015-09-18T10:46:31]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{b0617687-ef71-41c3-ae80-41bd6800bb82}, options: 0x7, disable resume: No
[114C:0DDC][2015-09-18T10:46:31]i000: Caching bundle from: 'C:\Users\DANNYB~1\AppData\Local\Temp\{b0617687-ef71-41c3-ae80-41bd6800bb82}\.be\GrabCAD-Workbench-installer.exe' to: 'C:\Users\dannyboyd\AppData\Local\Package Cache\{b0617687-ef71-41c3-ae80-41bd6800bb82}\GrabCAD-Workbench-installer.exe'
[114C:0DDC][2015-09-18T10:46:31]i320: Registering bundle dependency provider: {b0617687-ef71-41c3-ae80-41bd6800bb82}, version: 33.18.1029.0
[114C:0DDC][2015-09-18T10:46:31]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{b0617687-ef71-41c3-ae80-41bd6800bb82}, resume: Active, restart initiated: No, disable resume: No
[114C:0D40][2015-09-18T10:46:31]w343: Prompt for source of package: NetFx46Web, payload: NetFx46Web, path: \\vmware-host\Shared Folders\Downloads\redist\NDP46-KB3045557-x86-x64-AllOS-ENU.exe
[114C:0D40][2015-09-18T10:46:31]e054: Failed to resolve source for file: \\vmware-host\Shared Folders\Downloads\redist\NDP46-KB3045557-x86-x64-AllOS-ENU.exe, error: 0x80070002.
[114C:0D40][2015-09-18T10:46:31]e000: Error 0x80070002: Failed while prompting for source (original path '\\vmware-host\Shared Folders\Downloads\redist\NDP46-KB3045557-x86-x64-AllOS-ENU.exe').
[114C:0D40][2015-09-18T10:46:31]e313: Failed to acquire payload: NetFx46Web to working path: C:\Users\DANNYB~1\AppData\Local\Temp\{b0617687-ef71-41c3-ae80-41bd6800bb82}\NetFx46Web, error: 0x80070002.
[114C:0D40][2015-09-18T10:46:31]i000:  CacheComplete
[114C:0DDC][2015-09-18T10:46:31]e000: Error 0x80070002: Failed while caching, aborting execution.
[114C:0DDC][2015-09-18T10:46:31]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{b0617687-ef71-41c3-ae80-41bd6800bb82}, resume: None, restart: None, disable resume: No
[114C:0DDC][2015-09-18T10:46:31]i330: Removed bundle dependency provider: {b0617687-ef71-41c3-ae80-41bd6800bb82}
[114C:0DDC][2015-09-18T10:46:31]i352: Removing cached bundle: {b0617687-ef71-41c3-ae80-41bd6800bb82}, from path: C:\Users\dannyboyd\AppData\Local\Package Cache\{b0617687-ef71-41c3-ae80-41bd6800bb82}\
[114C:0DDC][2015-09-18T10:46:31]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{b0617687-ef71-41c3-ae80-41bd6800bb82}, resume: None, restart initiated: No, disable resume: No

Originally posted by owenorsini

[wixbot]

The link for the Installer log

Originally posted by owenorsini

[wixbot]

Custom BAs are responsible for asking Burn to download a Web package.

Resolution set to notabug
Status changed from Untriaged to Resolved

[wixbot]

Could you be a bit more specific as to what is causing the issue? What are Custom BAs? Is there something out asking the Burn to download the Web Package that has changed when asking for 4.0 vs 4.6?

Originally posted by owenorsini

[wixbot]

Bootstrapper applications are responsible for telling Burn it's OK to download a package. You have a custom bootstrapper application so you have to handle OnResolveSource.

Originally posted by barnson

[wixbot]

Thank you

Originally posted by owenorsini